Your appointments are very important to us. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and our other clients miss the opportunity to receive services they need.
In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your credit card or alternatively billed out to you:
Appointments may be cancelled or rescheduled with at least 24 hours notice with no penalty and no cancellation fee applied.
Appointments that are missed, cancelled, or rescheduled with less than 24 hours notice may result in a cancellation fee amounting to up to 50% of the cost of the scheduled service.